Locally owned and operated. Proudly serving Portland and surrounding communities.
Barts Appliances Repair Portland
Barts Appliances Repair Portland was founded in 1998 by Robert "Bart" Hartmann, a third-generation appliance technician who decided to strike out on his own after spending nearly two decades working for larger service chains. Frustrated by what he saw as impersonal customer service and a focus on quick repairs over quality workmanship, Bart opened a small storefront in Northeast Portland with just himself and one other technician. What began as a modest operation serving his immediate neighborhood grew steadily through word-of-mouth referrals, and by the early 2000s, Barts Appliances Repair had become one of the most trusted names in the Portland metro area for washing machine repairs, refrigerator service, and dryer maintenance.
The company operates on a straightforward philosophy that customer relationships matter more than maximizing profit margins. Every technician on the Barts team undergoes extensive certification training and is required to spend time learning not just how to fix appliances, but how to communicate clearly with homeowners about their options. The team believes in diagnosing problems accurately before presenting solutions, and they're willing to tell customers when repair costs don't justify replacement, even if it means losing a service call. This honest, customer-first approach has become the defining characteristic of the company and the standard by which all hiring and performance decisions are made.